Refund policy

Full refund within 7 days

If you are not happy for any reason, ask for a refund within 7 days of paying and we will refund the full amount. No questions asked. This applies to the publishing payment and to any extension payment.

If something went wrong on our side

If you were charged but your website did not go live, or you were charged twice for the same thing, we refund the extra payment in full whenever you tell us, even after 7 days.

How to ask

Reply to your payment receipt email from the email address on your account, with the name of your project.

What happens next

• We refund to the same UPI, card or bank account you paid with, through Razorpay.
• The money usually reaches you within 5–7 working days, depending on your bank.
• A refunded website is taken offline and the project goes back to an unpaid draft. Your content stays in your account, and you can publish again later by paying again.

Cancellation

myVivaah is a one-time payment, not a subscription, so there is nothing to cancel and you will never be charged automatically. See also our Terms.